Privacy policy

Privacy Policy – Royal Talens

This privacy policy explains how Royal Talens B.V. (hereinafter “we”, “us” or “our”) collects, uses, and shares personal data when you visit our website, use our services, make a purchase via royaltalens.com (the “Website”), or otherwise communicate with us (collectively the “Services”).

1. Data Controller

Royal Talens B.V.
Laan van de Stier 50
7324 CV Apeldoorn
The Netherlands
Chamber of Commerce number: 08006261
E-mail: info@royaltalens.com
Phone: +31 (0)55 527 4700

2. Personal Data We Collect

Depending on your interaction with us, we may collect the following personal data:

Directly from you: name, address, e-mail address, phone number, order and account information, communications with customer service.
Via cookies and similar technologies: user data such as IP address, device information, browser type, and browsing behavior on the Website.
From third parties: data from payment processors, logistics partners, and marketing partners.

3. Purposes of Data Processing

We process your personal data for the following purposes:

To provide our products and services.
To process payments and handle orders.
To provide customer service and communicate with you.
For marketing and promotional purposes, including sending newsletters and offers.
For security and fraud prevention.
To comply with legal obligations.

4. Legal Bases for Processing

We process personal data based on the following legal bases:

Performance of a contract (e.g., processing orders).
Consent (e.g., receiving marketing communications).
Legitimate interests (e.g., fraud prevention and customer service).
Compliance with legal obligations.

5. Cookies and Similar Technologies

We use cookies and similar technologies to improve the user experience on our Website. You can adjust your browser settings to refuse or delete cookies. Please note that disabling cookies may affect the functionality of the Website.

6. Sharing Data with Third Parties

We only share your personal data with third parties when necessary to provide our services, such as with:

Payment processors
Logistics and delivery partners
Marketing and advertising partners
IT and hosting providers
Legal authorities, if required

We ensure that these third parties comply with applicable privacy laws and implement appropriate security measures.

7. Data Retention

We retain your personal data no longer than necessary for the purposes for which it was collected unless a longer retention period is required by law.

8. Your Rights

Depending on the legislation in your country, you may have the following rights regarding your personal data:

Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to data portability
Right to object to processing
Right to withdraw consent

You can exercise these rights by contacting us using the contact details above.

9. International Data Transfers

If your personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as the use of model contract clauses approved by the European Commission.

10. Changes to this Privacy Policy

We reserve the right to update this privacy policy from time to time. Changes will be published on this page, with the date of the last update indicated.

11. Contact

For questions or comments regarding this privacy policy or our data processing practices, please contact us:

E-mail: info@royaltalens.com
Phone: +31 (0)55 527 4700
Postal address: Laan van de Stier 50, 7324 CV Apeldoorn, The Netherlands

This updated privacy policy has been drafted in accordance with the General Data Protection Regulation (GDPR) and other relevant laws. We recommend reviewing this policy regularly to stay informed of any changes.